Policy

SHIPPING:
Shipping & processing are two different things. Shipping time is how long it will take the post office to deliver your package once we give it to them, while processing is how long it will take us to prepare the order to give to the post office.
 
• After your order is placed, you will receive an email/text confirming your order with Prettty N Mink Beauty.
 
• If you choose standard shipping please allow 2-3 business days for order fulfillment. If you choose express shipping please allow till the next business day for order fulfillment. Orders are processed in the order which they’re received.
 
• After your order is fulfilled, you will receive an email/text with a tracking number regarding your estimated time arrival for delivery.
 
• All orders within the United States are shipped by USPS & standard and express shipping services are available at checkout.
 
• All orders outside of the United States are shipped by USPS & a variety of international shipping services are available at checkout. Delivery time vary depending on destination. 
 
We highly recommend purchasing ‘Route Package Protection’ in our store to stay protected during the delivery process. Route provides protection for shipments that are lost, broken, or stolen. Add Route to your cart at checkout to enable protection.

• If you choose to not purchase ‘Route Package Protection’ please
 make sure your shipping information is correct. If you notice any info is wrong email us immediately, however if it is sent out already then there’s nothing that we can do about it and we are not responsible for lost, damaged, and stolen packages because of these circumstances.
  • Once the package leaves our facility and it is with the mail carrier we are no longer responsible or liable for lost, stolen, or damaged packages. 
  • If your tracking information states that your package was delivered to your address and you have not received it, it must be reported as a claim to USPS. You may contact the United States Postal Service @ (1-800-275-8777). 
 By placing your order, you acknowledge you have read our policy and that Prettty N Mink Beauty will not be held responsible for delayed packages or delivery issues by USPS.
RETURNS & EXCHANGE:
• ALL SALES ARE FINAL! We DO NOT accept returns or exchanges.
 

PICK UP:
• Choose Pickup in store at checkout if you're placing a pick up order and schedule your pick up day and time. Same day pick up is available. 
 
• Pick up orders that are not placed through the online store will accept cash & cash app $pretttynminkbeauty ONLY!
• Confirmation of payment is MANDATORY before leaving with your order.